Frequently Asked Questions
No. Your gift will renew automatically. You can contact us when you know your card is about to expire, so we can update it and keep your payments continuing, uninterrupted – just call 410-704-8938 or email email@example.com.
You can pay by credit, debit or Electronic Funds Transfer (EFT). EFT is a direct debit from your checking or savings account. EFT’s have a lower processing fee and do not decline nearly as often as credit cards (and you don’t have to update your card’s expiration date!). We encourage EFT for those reasons but are happy to take whatever payment method works best for you!
When you join the Encore Club you may choose a thank you gift at your appropriate giving level. Then each Fall, we will mail you our current New Music Sampler as a Thank You for your monthly contributions throughout the year
Absolutely! WTMD always welcomes as much support as you are able to contribute, and we greatly value any additional gift you are inspired to make. Additional gifts to support specific projects like our First Thursday concerts, in-station events and other special coverage are most welcome. Sometimes we’ll have new thank you gifts available or concert tickets during our fund drives that you may want to make an additional gift to receive.
You are in complete control of your giving, and you are welcome to increase, decrease or stop your monthly donations at any time. Contact us at 410-704-8938 or email firstname.lastname@example.org to make any changes to your plan.
No problem! But please call the Membership Department and speak to someone directly. Do not leave credit card numbers on voice mail or through email. If you notice any discrepancies on your statement, call us immediately. We’ll work with you to correct the problem.
Your first payment will happen on the date you make the pledge. From then on, monthly installments are processed between the 1st and 5th of the month.
Towson University Public Media will send you a letter every January stating your total giving from the previous year that will serve as your tax receipt.
Your monthly contribution take you out of our traditional “Renewal Cycle” so you will not receive any renewal notices. You will receive a couple of letters each year asking for additional gifts during our major periods of fund raising and upgrade asks.